The Freedom Blueprint is a time bound, structured project over 12 weeks to define your ambi-tious vision, identify and close operational gaps, and align your business and team values. It’s intended to set the foundations for your COO or operations lead.
With our Virtual COO service we essentially become your COO or operations lead, so you don’t need to hire an executive staff member. It’s a done-for-you service.

The Operations Lab sees you stay in the driver’s seat to lead the improvement of your busi-ness operations. We support you in translating and documenting your operational knowledge so you can turn it into robust, predictable, consistent workplace routines.

All three deliver strong results — it just depends on how involved you want to be, how fast you want to move and the level of transformation you need.

While coaches typically focus on strategy, mindset, and planning, we work inside the business with you and your team to get things running better.
This isn’t theory or advice from the sidelines. We work directly with you and your team to get under the hood of your operations and start fixing things in real time. It’s fast, hands-on, and focused on execution.

You’re not doing this alone! We run live sessions with you and/or your team every week, providing tailored recommendations, and helping you implement changes as you go.

You also get email support for you and your team with a 24 hour turnaround on Australian workdays.

Expect to set aside around 3 hours a week on average. Some weeks may be a little more during key mapping sessions. But everything is designed to move fast and deliver ROI on your time quickly.

Your team will definitely be involved - but who and how much is something we tailor to suit each business and founder. Typically we would spend time 1:1 with you first to capture your bold vision and purpose, and then bring in other members of your team as appropriate.

For the process mapping sessions your leadership team/managers would typically be involved in the sessions that align to their areas of expertise.

For smaller teams we typically hold a values session with every team member, plus an all-hands workshop. If your business is larger you may prefer to have value sessions with you and your leadership team to then share as part of a larger workshop with other team members.

• A clear, documented vision.
• Fully mapped processes with action-ready recommendations for immediate improvements plus future enhancements.
• A team aligned around shared values.
• And a business that's got the foundations for scalable, sustainable growth.

That’s totally fine. This sprint actually sets the groundwork for onboarding a COO or elevating someone in your current team, so they have something solid to step into.

Nope. We help you define and document your vision in the first phase of the sprint. If you have ideas, we’ll shape them. If you feel unclear, we’ll draw them out.

Service-based businesses that exist to make an impact on the world. They have small to mid-sized teams (usually 5–50 people) and are either growing rapidly or have just been through a period of growth, and are looking to shift up to the next level.

Absolutely. All sessions are run via Zoom, and the tools and processes we use work just as well for distributed teams.

Yes — many clients continue with implementation support, either through our Virtual COO service or tailored follow-on projects. But there’s no pressure. You’ll walk away with everything you need to take action.

We hear that a lot. What’s different here is that it’s real-time, done-with-you implementation that meets you where you are and gets you set up for where you want to be next.

We understand that unexpected things come up. If you need to pause or stop the project, just let us know in writing with at least one week’s notice before your next scheduled session. You can pause once during the 12-week program, for up to four weeks. We’ll hold your remaining sessions in credit and extend your timeline accordingly. We are all about giving you flexibility while keeping things clear and fair on both sides.

Yes — we stand behind the impact of the Freedom Blueprint. If you complete the 12-week program and we haven’t delivered a documented business vision, documented business values, and documented action steps to implement from the comprehensive process mapping we do across all key business areas, you’ll get your money back. You’ll find more information in the T&Cs when you sign up, but to qualify we ask that you’ve attended all scheduled sessions and actively participated. We’re here to create real outcomes — and we back that with a results guarantee.