SERVICESWhat are Inefficiencies and Poor Performance Really Costing Your Business?
Have you considered what the opportunity cost is of inefficiency and poor performance? It is often initially experienced as frustration and disengagement at work.
By the time those emotions have been anchored into the core of your company culture, the cost would have been spent in lost productivity, increased mistakes and reduced output.
Unfortunately, this leads to increased staff reluctance, staff absences and high staff turnover.
Research shows that… 85% of all businesses don’t have documented processes, which leads to 40% of workplace productivity being lost while transitioning from one task to the next.
Why? Because your staff won’t magically “just know” what to do when to do it, or how to do it.
Even if you’ve given them training and resources, their performance might still be impacted if you haven’t given them effective workplace processes.
After all, your team want to do well at work.
They want to feel productive, valuable and know they’ve contributed to the business. What’s more… they thrive on acknowledgement, reward and job satisfaction.
If inefficiencies in your workplace frustrate your team and stop you from confidently growing your business, then effectively documenting your processes is the solution.
Your staff will have clarity, confidence and certainty. Their performance will improve. They will be more productive and get better at doing extra tasks. They will have a sense of pride and achievement, be more engaged and invested in the workplace.
Best of all, you’ll empower your team and
create freedom in your business.
Filing Chart Session
What you can do, and what you should control, is how you manage the processes and outcomes they are involved in. Because you care more about your business than anyone else possibly could.
So there you go, that's how to keep your library up to date. Maintaining training videos is key to keeping up the quality of work with your remote teams.
I hope you get really busy following those instructions. Get started building up resources to support your remote workers. Using videos for training instils information quickly and easily.
Humans are a diverse lot, and video can appeal to them all. So I hope you look at setting up a whole library of instruction videos to train your team. Give your team high quality, clear messages, while enjoying a high energy fast paced workplace, even when working remotely.
Having more regular reviews is beneficial for your business in so many ways. With so many key aspects of your business able to be improved upon, it makes sense to make team catch-ups part of your routine. So go ahead and set up more regular reviews, so that you can all enjoy the benefits.
Hiring new staff can be challenging enough without the risk of the one you have chosen not turning up at all. Hopefully this will help remove the frustration of this happening...and boost your new employees morale in the process!
So, even though a high staff turnover will probably not be the recommended model for most businesses, there are certainly benefits to it, and lessons that we can learn to make our business just so much stronger and robust and set to grow. People are the core of any business, and with the opportunity to gain great new people your business can only get better!
Despite having to cut back, this is an opportunity to build your business. By making sure that everyone remaining is working efficiently and happily towards the same goals. With this in place, you will come out the other side of this pandemic better than ever.
Building a good product and marketing it well is the job only half done. Collecting customer feedback is critical to the growth of any business. Providing your customers with the levels of service they expect is important, but the only way to understand what your customers really want is by collecting and analysing their feedback.
s with all of the good things in life, the key is balance. Leadership that manages creative employees well is a leadership that knows where to tweak and alter their expectations, setting clear goals and opening wide open spaces to get there.