When you have a business owner that’s running around like a chicken with their head cut off, there is no room for strategic growth, which is the biggest cost of having inefficient systems and processes.
Setting goals for your business is a great way to break down your work into more manageable pieces.
Working productively relies on getting all of the information out of people’s memories, stopping them from relying on just what they recall at any given moment and turning that information into valuable workflow systems that maintain efficiency and productivity.
Keeping your resources in order is one of those business tasks that slides to the back burner—until you desperately need to find something and discover that the lack of system is affecting the operation of your business.
It can be really difficult to carve out the time and the focus that you need to work on your business to take it from where it is now, to where you would like it to be in the future.
Supporting your staff through their professional journey with your company will increase retention and profitability
By providing these simple solutions, employers can significantly improve the satisfaction of their employees and encourage their best workers to stick around for the long haul.
It’s safe to say that despite their pride in a job well done, their love of variety, or the need to maintain high business standards, the vast majority of business owners want to master the art of delegation.
Sometimes, building a team is not easy and is not always smooth sailing. Leading real-life humans with real-life challenges can be difficult. So in those times, let this blog be particularly valuable to remind you of all the great benefits that come out of building a team and relying on them to build a business that’s bigger than yourself.
I always recommend that business owners build systems and processes to help them deal with the “human factor” in their growing company.
The ability to deliver a consistently excellent customer experience is to craft the service masterpiece, then rehearse it every day in the way you deliver it to your customers.
There is no place for perfectionism in business scaling and if you’re growing your business, you’ll know the value of the trial and error approach. You’ll know what it is to jump in and jump out of that plane or build the parachute on the way down.
In a sea of competitors that all look the same, small business owners have to find a way to stand out, be heard and more importantly, be remembered favourably.
There is a common trap that many small business owners find themselves stuck in: they feel like they need to do everything themselves. Their business is their baby, after all — so who could manage or understand it better? It’s tempting as a small business owner to...
As the leader of your growing company you are ultimately accountable for everything that happens in and through your business. From finances to branding, sales to site management, even to company culture, the buck stops with you. If you are serious about living up to...
The obsession that business owners have with sales often confounds me. Don’t get me wrong, I love a profitable sale as much as the next entrepreneur, and there are few things more euphoric than closing a big deal. But I sit on the operations side of the equation. I...
The ability to successfully scale a business is the holy grail of entrepreneurship. Research shows that startups who are willing to redesign the way their core business functions can enjoy massive benefits from scaling even in the early days. Techstart.com tells us...
Scaling your business through to exponential growth relies on streamlining your daily workplace operations. If you are ready to level up in your business, it’s time to step back to get a clear view of exactly what is happening in the current day-to-day. Your...
One of the most common things I hear business owners say about improving their processes and procedures is that they fear the resistance they think will come from their team if they make too many changes. It is not changing itself their teams will resist, but the...
Documenting your core Business Processes has endless benefits, but these are the six headliners: Streamline your workflow by creating procedures that mean you never forget a task, never miss a component of a task, and always minimise the time it takes to switch...
When we came to Kerry Anne about getting help with our systems management, we had a lot of great processes, but they were all inside our heads instead of written down. This made running and growing our team much more labour intensive than it needed to be. We would...