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  4. How Leaders Respond In Crisis

How Leaders Respond In Crisis

Lately, there’s been a lot of upheaval in business and in life. Things feel like they’ve been turned upside down, and what we thought we could rely on, has suddenly become unstable. Everyone has been scrambling to respond, to keep their business moving.

In a recent study, approximately three in ten employing businesses reported one or more issues in negotiating work arrangements with employees. Now, of course, that’s understandable. We’re needing to resolve problems we’ve never needed to deal with before, and in ways that provide quick, but fair, solutions.

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“A boss has the title. A leader has the people” Simon Sinek

A really great leader will do three key things in crisis to keep stability and certainty in their business:

LEAD FROM THE FRONT

Firstly, a great leader will lead from the front. They will always have their eyes on the goal and be absolutely dedicated to managing every unpredictable situation with the vision and focus of a hawk. It is so wonderful to see business leaders rising up, and finding new ways to respond to very challenging situations. Continuing their business vision with innovation. Leading from the front is the mark of a true leader.

STAND BY YOUR TEAM

A true leader will also stand by their team. Yes, we’re leading from the front, but we’re not doing that in an isolated way. A strong leader will take their team with them. A strong leader will stand by their team in collaboration innovation. There’ll be discussions around the best ways to do things, and what people prefer in this new stage, moving forward. Stand by your team and share your strengths.

HOLD YOUR TEAM UP

Finally, a strong leader will hold their team up. They’ll lead from the front, but they will also stand beside, and provide a firm foundation. They are rock-solid, completely unwavering. The vision is what they are anchoring to. Even though things might be unsettled, they stay strong. They make sure the existence of the business is not questioned and the purpose of the business is very much alive and well.

A good strong leader will be the solid foundation that their team needs. Working through these three points will help you move toward becoming the leader your business needs you to be.

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Kerry Anne Nelson
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More About Kerry Anne Nelson

Business leader and mentor Kerry Anne Nelson is the head honcho at Operation Verve. She has decades of management experience in her own retail and service businesses in online and brick-and-mortar settings. She has also shined as a strategic leader across settings as diverse as managing online and in-person events, teaching in schools and universities, and leading in churches and community organisations. Kerry Anne thrives when she gets to design and manage systems and processes to bring out the best in every member of the team.

Operation Verve's recent focus has had Kerry Anne leading several business teams as their Virtual Chief Operations Officer. As a COO she takes pride in implementing practical operational improvements designed to make the business owner's goals a reality. Operation Verve's most recent clients have been varied, from Sales Coaching businesses to Community Nursing, and even off-shore Outsourcing. Regardless of the industry, our proven approach mobilises staff to increase productivity, independence and engagement. Business owners who work with Operation Verve enjoy new freedom to drive business growth without the frustration of being bogged down by backend details.