Why Process Management Is A Team Effort

Posted on Jul 19, 2021
By Kerry Anne Nelson
4 min read
Staff management Team training for processes
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Leading a remote team can be tough stuff. If you’ve been saying “It’s getting more and more difficult to manage my remote team” because the business is growing so quickly, this one is for you.

Leadership itself is challenging and often takes you to painful places of personal growth. When you’re leading a remote team, you have even more practical challenges to deal with. Communication and clarity of purpose are two of the biggest hurdles to overcome. This means task processes become even more vital than before. You want to get everyone involved, so today we’re looking at why process management should be a team effort.

Staff management Team training for processes

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning. “Benjamin Franklin

I’m all about inclusion and having a workplace based on respect and collaboration. When leading your remote team, you must include every member of the team. Get them involved in developing and maintaining the processes that allow your business to grow and scale.

You kill two birds with one stone by getting your remote team involved in everyday processes. Firstly, it will create enthusiasm and engagement from your team. It will also raise leaders and create buy-in for your business. In a recent study, 83% of employers said that it’s crucial to develop leaders in the business at every single level.

Let’s have a look at the benefits of involving your team in the development of your business processes:

Speed up Documentation

If you get your team involved in documenting company-wide processes, things will happen a lot faster. You’ll have more people on the job. If you want to build a business that can grow and scale, you need to get busy documenting your processes. As they say, many hands make light work.

A Sense of Ownership

invite your team to take responsibility for writing up how they do their work. You can also train them to train others in their routine tasks. I’ve seen firsthand the sense of pride that arises when people are trusted this way. They know they’re important, they’re integral to the growth of the company, and their work matters.


Then, of course, you’ll be empowering the people doing the work to manage themselves. They won’t need to come to you for help. They won’t need you for every single question they have or problem they might face. Empowering them to lead themselves is a wonderful result of getting them to document their processes.

Send A Message

It also sends a cultural message of inclusion and leadership to your team. It shows your company is about raising your people. Empower your team to independent work where they can produce confident outcomes. Imparting that kind of message to your remote team can be difficult, so getting this right will bring you all big rewards.

Allow Responsibility

Involving everyone allows you to pull down the idea that you are the source of all knowledge. So many owners burn out in exhaustion. Don’t spend your workdays fixing problems your staff made rather than growing your business. Allowing your staff to be responsible for their processes will solve that problem.

No Need To Micromanage

With everyone involved, you’ll also be able to see how your workers are working. When your team is responsible for mapping out the steps they follow to do their work, you’ll see where any problems lie. You’ll not need to be looking over their shoulder every minute of the day. It allows you so much more transparency and a lot less micromanagement.

Clear up Confusion

When the steps are written up, everyone will be able to see what was agreed on. Everyone in your team knows how the work is best done and who is responsible. When you can follow a clear pathway, there’s no more confusion because the process is right there in black and white.

Develop Materials

Finally, it allows you to organically build your training materials right there as the work is being done. This is especially valuable when leading your remote team. All the processes become easier to note. Getting everyone involved in that process now, saves work later. When you lead your business this way, your work works for you.


So why don’t you go ahead and set up a process session with your team right now? Just get busy and start delegating the work. It’ll be amazing to see the results of you empowering your people to take ownership!

Kerry Anne Nelson

About Kerry Anne Nelson

Kerry Anne Nelson is the founder of Operation Verve and is a qualified first-class Honours graduate with more than 8 years of experience in education.

Kerry Anne Nelson is a workplace processes architect and uses her Lean Six Sigma training to maximise her years of experience in business management, education, and team leadership to help clients achieve lasting business growth.