It’s interesting to compare the differences between managing the future and managing your people. On one hand, the future is largely predictable, and yet completely unknown. Experts can predict what the market will do in terms of shifting technology, changing consumer...
Customer service is the golden key to any successful business – if you don’t have it, act fast and make it a priority. It doesn’t matter whether you are a product or a service oriented company. It doesn’t matter if you are targeting consumers or businesses. If your...
Chasing perfection can become an addiction that’s unlikely to help your peace of mind or your business. It seems counterintuitive to stop reaching for perfection, especially since we’re often told it’s the only way to achieve success. All the extra time and effort to...
I wonder … from your experience, how have you been able to stand out from your competitors? “If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.” Lee Kuan Yew In a world where the competition regularly...
There is a common trap that many small business owners find themselves stuck in: they feel like they need to do everything themselves. Their business is their baby, after all — so who could manage or understand it better? It’s tempting as a small business owner to...
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