As human beings, it is a part of our nature to make mistakes even when we try to take extra care in preventing them. Errors unknowingly creep into most of our works. Even if the members of your team are diligent to the point of being perfectionists, this doesn’t mean...
We have always known that change happens in business. It is a natural part of building a business over time, and integral to stages of growth. Of course this last six months has seen an amazing amount of change being thrust upon us. These changes mean it is now a...
Everyone knows great customer experience is at the hub of any successful business. Studies show that 51% of people who have a negative customer experience will never return, but 64% of customers say they will return to a business on the basis of good service over...
Today’s topic: keeping your team engaged and productive even when you’re working remotely. For a lot of businesses recent restrictions stemming from COVID-19 have been a massive shift in circumstance. Having to adapt quickly so that businesses can continue to operate...
What got you here won’t get you there. The World Economic Forum tells us that creativity is related to nine of the top 10 skills and attributes that are beneficial for businesses moving forward beyond 2020. The marketplace is changing and so is the pathway to business...
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