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Tag: entrepreneur

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Six Stages Of System Success

Six Stages Of System Success

Business systems are what keep your business working and growing. Having a set of clear instructions and processes to follow can make all the difference to the people working in your team. Newcomers to your business should be able to follow well-established steps,...

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How Often Should You Do Your Business Process Maintenance?

How Often Should You Do Your Business Process Maintenance?

Business process management is a very important part of your business. A part that requires constant upkeep. A question I regularly ask is “How often do you manage your business processes and keep them up to date?” Often people will say, “Oh my processes? … Yeah I did...

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Who Should Be Managing Your Business Processes?

Who Should Be Managing Your Business Processes?

Managing business processes efficiently is one of the integral needs of any business. Your team, remote or otherwise, rely on your core processes to run the business well. By having well-managed work instructions, whether they are written or video instructions, you...

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3 Ways To Delegate Process Management

3 Ways To Delegate Process Management

Managing remote staff comes down to getting everyone on the same page with the needs of your business. How it should be done, and what happens when it is done well.  As a business owner, you need to ensure your staff take responsibility for their routine task...

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How Your Team Can Help With Process Management

How Your Team Can Help With Process Management

Managing staff remotely as a business owner can be quite difficult, especially with the tendency to become quite laser-focused on your business. You might end up trying to do all the work on your own. It’s easy for the management of team members who are not working...

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Tell Tale Signs Your Processes Don’t Work

Tell Tale Signs Your Processes Don’t Work

Your business is made up of much more than your products and services. Your business is also your people and your processes. With care and work, they function together smoothly but managing your people can be challenging. Especially when managing staff remotely. You...

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A Countdown To Help Your Remote Workers Thrive

A Countdown To Help Your Remote Workers Thrive

Managing remote staff can be quite challenging. People complain of feeling disconnected or isolated. Fair enough too, remote workers often miss that close contact, and may feel detached from what’s happening in the business. This brings a series of challenges to your...

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4 Ways To Keep An Eye On Your Remote Workers

4 Ways To Keep An Eye On Your Remote Workers

Managing remote staff has all the usual challenges associated with management, and then adds the tyranny of distance on top. How do you know if your staff are actually on track and working? How do you know they are staying engaged? Zig Ziglar says that workers have...

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3 Ways To Reward Outstanding Remote Workers

3 Ways To Reward Outstanding Remote Workers

Rewarding staff for good work makes great business sense. It shows your staff that you care, and helps avoid staff turnover. Now, valuing your team is something that should be at the very top of your priority list. Unfortunately, 79% of employees say that they left...

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How To Systemise Non-standard Work

How To Systemise Non-standard Work

Managing business systems is a constant and challenging task. Your business will have all kinds of obstacles thrown at it, meaning that even normally standard tasks can change. Learning how to systemise non-standard work could be the key to keeping your business...

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4 Business Promises You Must Keep

4 Business Promises You Must Keep

Task management software is a necessary tool in your business. If you want to keep things moving and on track, even a single person is going to work more efficiently using a dynamic online system. Task management software allows you to make repetitive jobs become...

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5 Functions You Can’t Do Without When Managing Projects

5 Functions You Can’t Do Without When Managing Projects

Remote project management is a skill that is becoming increasingly valuable as you move forward into new ways of doing business. It’s about connecting your team in such a way that they can work in seamless collaboration even when you have to all work apart. There are...

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5 Simple Steps For Remote Project Management

5 Simple Steps For Remote Project Management

The challenges around remote communications will never be more noticeable than when you’re trying to collaborate on a project. This means that when you’re working remotely it’s even more important to develop strategies for keeping people together. There’s a gorgeous...

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How To Find The Best Task Management Tool For You

How To Find The Best Task Management Tool For You

Task management software can be tricky to evaluate for you as a business owner. With so many choices it can be hard to know which way to go with your business. Today we will take a few quick minutes to look at how to find the best task management software for you....

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Must Have Features Of Your Task Management Software

Must Have Features Of Your Task Management Software

Task management software is a necessary tool in your business. If you want to keep things moving and on track, even a single person is going to work more efficiently using a dynamic online system. Task management software allows you to make repetitive jobs automated....

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Making Your Business Sellable

Making Your Business Sellable

Managing business processes well gives you a gigantic head start if you ever want to sell your business. Selling your business is a big deal! You have put a lot of work, and a lot of yourself, into this venture. So when you decide it is time to sell, you want to make...

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Helping Your Team Use Your Tech

Helping Your Team Use Your Tech

Modern business is wonderful. Do you feel absolutely spoiled by the amazing business technology you have available to you? Managing business technology effectively streamlines your operations and really gets your work pumping. But it can also be intimidating,...

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How To Centralise Your Business Operations Manuals

How To Centralise Your Business Operations Manuals

While growing your business you’ll undoubtedly come across problems you can’t solve straight away. When you face these problems you do little workarounds and slip into habits to sidestep the immediate issue. This may mean you get the task done in the short term, but...

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How To Test Your Business Processes

How To Test Your Business Processes

Quality business processes are always the result of diligence not only creating those processes, but recording them, and testing that those records work. Have you thought much about the best ways to test your business processes? You must develop quality business...

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Why Process Management Is A Team Effort

Why Process Management Is A Team Effort

Leading a remote team can be tough stuff. If you’ve been saying “It’s getting more and more difficult to manage my remote team” because the business is growing so quickly, this one is for you. Leadership itself is challenging and often takes you to painful places of...

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Steps To Systemise Complicated Workflows

Steps To Systemise Complicated Workflows

Complex tasks that involve multiple team members with several steps  Managing complex processes Managing complex processes is a challenge we all face. Some tasks are just bigger than others, demanding more time and effort. There are lots of complex things that we do...

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How To Systemise Creative Work

How To Systemise Creative Work

Systems for creatives and their workflow are one of the toughest challenges that many business owners find hard to conquer. Studies show the number one reason most people want to become their boss is the freedom, satisfaction and flexibility that it offers them. But...

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The Trick To Transcribing Your Business Instruction Videos

The Trick To Transcribing Your Business Instruction Videos

If you’re looking to grow and scale, preparing great staff instruction videos can be key. They are an excellent way to communicate your business process documentation. We’re lucky to live in a time where technology allows us to show these clearly and efficiently....

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Business Processes You’ve Probably Already Nailed

Business Processes You’ve Probably Already Nailed

Business processes are often like the elusive “holy grail” that owners know they need but never feel like they’ve got it nailed. But I bet you already have a bunch of documented processes up and running in your business. You just haven’t realised it yet! By looking at...

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How To Keep Your Staff Working Remotely

How To Keep Your Staff Working Remotely

Remote team management may seem a little tricky to begin with. Especially with a lot of business owners asking “How do I keep my remote staff working, especially when I’m not there to supervise?” Now this is a big one if you’ve sent your workers home during a...

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How To Tell If Your Business Processes Work

How To Tell If Your Business Processes Work

Effective business processes are key to growing your business. When you get this right, you’ll be able to see it working effectively across the day to day work in your business. Having these key processes documented for easy access is integral to scaling. It allows...

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How To Create Foolproof Training For Your Remote Team

How To Create Foolproof Training For Your Remote Team

Training your remote team well relies on setting up foolproof systems for teaching them new skills and supporting them in their day to day use of these skills Every team needs instruction, but if you’re managing workers remotely, you need to take extra care with the...

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How To Keep Your Training Videos Up To Date

How To Keep Your Training Videos Up To Date

Maintaining training videos is vital if you are building up a bank of instruction videos to train your remote team in everyday processes. I’m a really big fan of creating videos to provide training for remote workers. It’s a really fast, snappy way of conveying...

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Top 10 Tips For Quality, Engaging Video Training

Top 10 Tips For Quality, Engaging Video Training

Using videos for training is an amazing way to communicate with your remote team. They are fast, reliable, fun, and free!   There’s no reason you wouldn’t want to jump in and start making videos. It’s the fastest, most effective way of passing on information....

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How Video Training Is The New Operations Manual

How Video Training Is The New Operations Manual

Training a remote team is not quite like straining staff members onsite. The challenge of training a remote team is especially hard. When you do not have consistent face to face contact, how do you impart what they need to know? You can’t give close support to each of...

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Leading Your Remote Team Starts With Leading Yourself

Leading Your Remote Team Starts With Leading Yourself

Being a business leader comes with a whole array of challenges. Challenges that you have to overcome if you want to be successful. As an example, one of the most recent challenges we are now facing is managing teams remotely. If you’re leading a team and working...

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Routines That Work When You’re Working From Home

Routines That Work When You’re Working From Home

Managing your business from home can be so rewarding if you get things working inflow. These days everybody seems to be working from home at least part of the time. This is a great opportunity to maintain the work/life balance we’ve all been trying to achieve over the...

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How To Bring Out The Best In Your Remote Workers

How To Bring Out The Best In Your Remote Workers

Leading a remote team hopefully means you’re enjoying a whole bunch of engagement and productivity from them. Despite the benefits, it can sometimes be really challenging to stay in touch. It can be difficult to feel like you’ve got a sense of control and progress...

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Overcoming The Challenges Of Working Remotely

Overcoming The Challenges Of Working Remotely

Overcoming remote work challenges is the name of the game in business today. Lately it seems like everyone is working from home. Of course, this is a new business trend enforced by worldwide circumstances. Interestingly, since 2010, the amount of people working...

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7 Reasons To Run Your Business Remotely

7 Reasons To Run Your Business Remotely

Running your business remotely has become the new normal for many owners lately. Over this last year or so, a lot of businesses have been forced to change the way they work or shut down. In the time of the pandemic, crowded offices were no longer feasible, and a fresh...

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4 Ways To Keep Your Business Filing Organised Online

4 Ways To Keep Your Business Filing Organised Online

Recently businesses have been flocking to the online space. It is a great time to build your remote team and take advantage of all the wonderful growth opportunities the internet has for us. Working in the cloud has so many advantages. I personally think it’s a great...

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6 Business Filing Steps For Your Team

6 Business Filing Steps For Your Team

Business filing with staff is not so fun on the party front. But it makes a big difference to how much you and your remote team enjoy logging into work together each day! The choice to adopt more flexible modes of working is good for business. Studies show that remote...

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Organise Your Business Files In 10 Easy Steps

Organise Your Business Files In 10 Easy Steps

Working to organise your business files can be one heck of a job. I wonder if you’re like so many others who find themselves saying, “How did things get so chaotic and where do I even start?” If your company is one of the 74% who is planning to make the permanent...

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Clearing 5 Blocks To Clean Business Files

Clearing 5 Blocks To Clean Business Files

Cleaning out business files can be such a mountainous task that business owners often feel overwhelmed just thinking about it. Did you know that 83% of workers have to recreate documents that already exist because they can’t find it in their online system? So that’s...

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How To Organise Old Business Documents

How To Organise Old Business Documents

How to organise your old business documents… If you’re ready for that lesson, then I’ve got some seriously handy tips that I just know you’re going to love! But first… why? Well,  have you heard that once we file an item away, there is a 98% chance that we won’t ever...

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Who Can See Your Business Files Online?

Who Can See Your Business Files Online?

Sharing business files online is something we all do every day in business, but have you thought much about who can actually see the business files you’re storing online? Are you sure your files are secure?Everyone is moving to cloud technology. Keeping all of your...

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Insane Mistakes People Make With Online Business Security

Insane Mistakes People Make With Online Business Security

Online business security is a matter for every owner to take seriously. So today I thought we would take a look at some of the insane mistakes people make with their online business security. If you avoid these things, you’re off to a great start! Keeping your files...

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Why Filing In Business Is More Important Than You Realise

Why Filing In Business Is More Important Than You Realise

Filing in business is rarely at the top of the list of priorities for business owners, but I think it should be! So today I want to explore why your business filing might be more important than you might think. Studies show that if you have a disorganised filing...

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5 Steps For Cleaning Out Business Files

5 Steps For Cleaning Out Business Files

Cleaning out business files is not fun, but it is important if you want to keep up smooth, efficient flow in your daily work. In a recent study, 49% of workers said they had trouble locating documents on a regular basis. This obviously slows everything down, leading...

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What Makes A Good Business Filing System?

What Makes A Good Business Filing System?

Good business filing is always important, but this time of year is a good time to have a good old-fashioned cleanout to set yourself up for the year to come. Other than the nice feeling you may get from getting a fresh start, a business can suffer a lot from this kind...

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Why Business Filing Is So Hard

Why Business Filing Is So Hard

Business filing should be easier than it is, right? What makes it so hard? You’re not the only person who’s struggling with your online filing. It’s a common occurrence throughout businesses, especially when it’s not prioritised. It’s often easier to put aside that...

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How NOT to organise your business files

How NOT to organise your business files

Managing business files is rarely a laughing matter. But today, we take a light-hearted look at how NOT to organise your business files. If your business files are a mess, chances are your team and its key leaders are really struggling at work. In fact, 49% of workers...

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4 Reasons To Organise Your Business Files

4 Reasons To Organise Your Business Files

Business Filing… I heard you yawn from here!  😉 It might seem like a bit of a boring topic. But the reality is that a chaotic workplace equals poor business outcomes. Did you know that over the course of our lifetime, we will spend a total of 3680 hours (or 153...

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Why Annual Reviews Are Not Enough

Why Annual Reviews Are Not Enough

Have you given much thought to why a business needs more than just annual reviews to improve systems and grow its business? I bet you’re thinking: “What’s the problem with annual reviews!” Well, nothing exactly, except that more is better for you and your staff when...

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Plugging Humans Into Your New Systems

Plugging Humans Into Your New Systems

Introducing new technology to your staff is essential if you are going to leverage the benefits of those new platforms. Recently, the business world you and I share has been turned upside down. As a result, new technology has been implemented quickly. There are so...

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Why Business Success Cannot Rely On Hard Work

Why Business Success Cannot Rely On Hard Work

I’m a big fan of hard work. I think it’s essential for businesses to work hard to move forward, yet if success in your business is reliant on hard work alone, you’ve got a real problem. Because you also need to work smart, with effective, rock-solid systems in place....

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Five Things Humans Do Better Than Software

Five Things Humans Do Better Than Software

Nowadays it seems like every part of our lives is moving in some way, shape or form, into the online space. You’re managing your businesses online. You’re doing your shopping online. You are even connecting with friends and family online. Everything you do these days...

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Your Vision Gets Bigger As Your Plan Gets Better

Your Vision Gets Bigger As Your Plan Gets Better

Every business owner started their business with an ambition of what they could achieve. Some specifically start their business to bring a unique idea to life. When faced with the realities of running a business though, many of them falter. Luckily, there are ways to...

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How To Activate Your Company Values In Remote Workspaces

How To Activate Your Company Values In Remote Workspaces

A survey just this year, in 2020, showed that 83% of the 6000 business owners and IT leaders surveyed, acknowledge that technology has become an inextricable part of the human experience. We’re all here online and we’re all doing it together. There are greater...

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Hiring a VA? 5 Things To Do First

Hiring a VA? 5 Things To Do First

Hiring a VA is something I always recommend to small business owners. With outsourced labour providing such affordable options for small business owners these days, many are wondering just what they need to do to get started. A lot of SMEs have become very comfortable...

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Locking Down Routines For Growth

Locking Down Routines For Growth

In December 2019 I committed to clean up my act. I had fallen into typical business owner habits that saw me working too long and letting my self-care go. I was incredibly motivated to make this positive change. I had put on a whopping 15kg over the previous three...

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5 Tips For Managing Your Managers

5 Tips For Managing Your Managers

Your business team leaders are a vital piece of your business growth puzzle. If your leaders are performing well, chances are the rest of the team are also doing well. Conversely, if you don’t have strong leadership, the rest of your team are going to be struggling...

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5 Inspiring Quotes To Get You Delegating

5 Inspiring Quotes To Get You Delegating

You know, it’s always smart to make sure that you’re fueling yourself to get through business journey. It can be really tough building a business from scratch. It can be a long, arduous journey, an all consuming project taking up all of your time, all of your...

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Top 10 Tasks Every Business Owner Should Delegate

Top 10 Tasks Every Business Owner Should Delegate

Marcus Buckingham, in the book “Go put your strengths to work,” said only 17% of the workforce believes that they use all of their strengths on the job. That means you’ve got over four-fifths of the people in your employ seriously underutilising their skills right...

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4 Ways To Succeed With Your New Hires

4 Ways To Succeed With Your New Hires

You can’t afford to hire the wrong person. Workforce expansion is costly. That’s the plain and simple truth. It’s always been challenging for those doing the hiring. Get it right and hell yeah it was worth it! But get it wrong and you miss out on the chance to grow....

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Do Your Business Systems Work To Grow Your Business?

Do Your Business Systems Work To Grow Your Business?

Double handling of business information is a costly waste of time and energy. It undermines the company’s bottom line in misspent wages and redundant effort. When customers experience the ineffectiveness of such processes and the havoc they can create, there is a...

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Hiring Now? The Power Of An Effective Welcome Message

Hiring Now? The Power Of An Effective Welcome Message

Keeping your new hires is a priority if you are a business owner expanding your team. A recent study by the Society for Human Resource Management states that the average cost to hire an employee is $4,129! On average, it also takes around 42 days to fill a position....

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When Chasing Sales Costs You Money

When Chasing Sales Costs You Money

There will be times when the pursuit of sales can cost your business money. This might seem a bit of a strange thing to say, as we know that both survival and growth in your business rely on increasing profits.  Of course, we need to become savvy at attracting those...

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How to Build a Big Business Impact

How to Build a Big Business Impact

Your business future is something worth investing in, right? Between you, me and the lamp post it lights me up when I look around and see business owners operating with a genuinely big vision. When the desire to make a significant difference for people infuses every...

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A Caution For Those Too Busy To Build Their Systems

A Caution For Those Too Busy To Build Their Systems

Surprisingly, 85% of businesses don’t have documented systems and processes. The most common reason I hear for this is that the business owners are simply too busy, with too many other urgent priorities that are taking their time and attention. They feel they do not...

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5 Reasons To Keep Your Process Management In House

5 Reasons To Keep Your Process Management In House

Keeping your process management in-house is a priority for businesses intent on lasting, sustainable growth. Lately, I’ve been running into a few businesses looking to outsource their process management. Bringing someone in to do their documentation, and to manage...

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How To Delegate Successfully In Your Business

How To Delegate Successfully In Your Business

More than three in four or 77% of business owners have said they feel the effects of burnout at work, and when an overwhelming 86% work on weekends and 53% work on major holidays, this comes as no surprise. Having spoken a lot with business owners, a common theme is...

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How To Protect Your Greatest Business Assets

How To Protect Your Greatest Business Assets

Protecting your business assets is important at any time. But when a global crisis puts your business under more pressure than ever before, it becomes essential to fortify your position and preserve your core assets. The COVID-19 pandemic has created massive...

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Exactly How Systems Create Business Growth

Exactly How Systems Create Business Growth

All the daily aspects of business management can sometimes feel like a bit of a hamster wheel, and make it difficult to push through into new areas of growth for your business. Serving your customers, keeping up with admin, managing your team and so on, leaves you...

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How Leaders Respond In Crisis

How Leaders Respond In Crisis

Lately, there’s been a lot of upheaval in business and in life. Things feel like they’ve been turned upside down, and what we thought we could rely on, has suddenly become unstable. Everyone has been scrambling to respond, to keep their business moving. In a recent...

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Lessons To Learn From High Staff Turnover

Lessons To Learn From High Staff Turnover

Staff turnover costs Australian businesses $33 billion each year and replacing staff can cost an average of two to two and a half times their annual salary. Every business has to deal with staff turnover, and every business owner can gain valuable insight from those...

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How To Truly Let Go In Your Business

How To Truly Let Go In Your Business

Truly letting go of your business can be tough, but rapidly changing workplace environments have created the need for a more hands-off approach. This is not always easy. If you started your business to share your expert knowledge, chances are you’re passionate about...

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Signs Your Business Is Ready To Scale

Signs Your Business Is Ready To Scale

My work with growing businesses has painted a pretty clear picture over the years of the things that need to be running well to prepare the operation for lasting growth. There are a handful of areas in every business that act as a reliable indicator of whether the...

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Exactly How To Increase Your Capacity To Grow

Exactly How To Increase Your Capacity To Grow

Today we will be looking at what you need to build your business, and importantly, how to increase your capacity for growth through scaling. Now of course achieving business growth relies on making more money, which comes directly from sales. The more you achieve in...

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When To Get Help From A Process Consultant

When To Get Help From A Process Consultant

I have had a lot of business owners asking me lately about the best time to access the services we offer here. You might be surprised to know that there are times I turn people away because they are just not ready to make the most of the work we would do together....

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4 Reasons Why Your Business Must Be Always Onboarding

4 Reasons Why Your Business Must Be Always Onboarding

Today I want to look at four specific reasons why your business must embrace a continuous process of onboarding. Onboarding is often categorised as something you do when you’re employing a new staff member, yet onboarding is more extensive than that. It includes...

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How To Make Sure Your New Hires Stick With You

How To Make Sure Your New Hires Stick With You

Today let’s talk about some practical tips for making sure your new hires stick with you for the long game. Studies show that employers lose 17% of their new hires within the first 90 days, which could be due to ineffective onboarding. This means that nearly one in...

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What Is Your Business Really Worth?

What Is Your Business Really Worth?

Building value is essential to having a successful company as well as a successful exit.  As a business owner, you will always be striving to improve your bottom line. What you’re looking for are big healthy profit margins that are always on the up. And yet, often we...

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How To Bring Your Skeleton Staff To Life

How To Bring Your Skeleton Staff To Life

Today, let’s spend a few minutes looking at how you can bring the skeleton staff you’re running back to life and vibrancy. The phrase “skeleton staff” automatically conjures up pictures of skeletons going to work. Despite this image, there is potential for life and...

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How To Correct The Four Types Of Workplace Error

How To Correct The Four Types Of Workplace Error

As human beings, it is a part of our nature to make mistakes even when we try to take extra care in preventing them. Errors unknowingly creep into most of our works. Even if the members of your team are diligent to the point of being perfectionists, this doesn’t mean...

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Creating Processes Built For Change

Creating Processes Built For Change

We have always known that change happens in business. It is a natural part of building a business over time, and integral to stages of growth. Of course this last six months has seen an amazing amount of change being thrust upon us. These changes mean it is now a...

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Hearing Silence From Your Customers? Here’s Why.

Hearing Silence From Your Customers? Here’s Why.

Everyone knows great customer experience is at the hub of any successful business. Studies show that 51% of people who have a negative customer experience will never return, but 64% of customers say they will return to a business on the basis of good service over...

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Away From Your Staff? How To Keep Them Working Remotely

Away From Your Staff? How To Keep Them Working Remotely

Today’s topic: keeping your team engaged and productive even when you’re working remotely. For a lot of businesses recent restrictions stemming from COVID-19 have been a massive shift in circumstance. Having to adapt quickly so that businesses can continue to operate...

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How To Manage Your Creative Team

How To Manage Your Creative Team

What got you here won’t get you there. The World Economic Forum tells us that creativity is related to nine of the top 10 skills and attributes that are beneficial for businesses moving forward beyond 2020. The marketplace is changing and so is the pathway to business...

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How To Gain Traction When Standards Are Slipping At Work

How To Gain Traction When Standards Are Slipping At Work

The need to ensure and enhance employee productivity is a reality no business can ignore. If you run a business you’ll want to lean away from doing the mundane and routine when you can. However, you’ll inevitably encounter factors that may weaken or extinguish your...

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7 Coronavirus Gifts To Take Into The New Financial Year

7 Coronavirus Gifts To Take Into The New Financial Year

In these past six months we have seen massive losses that have been absolutely devastating right across the world. We have all had to dedicate ourselves to overcoming the challenges we’ve been facing in every area of our lives. Governments worldwide have allocated...

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The Right Time To Streamline Your Workflow

The Right Time To Streamline Your Workflow

The efficiency of any office or operation depends on workflow. The better a manager clearly defines a regular process, the more efficient his team becomes. This saves overall work time, making the team more effective and able to do more with less stress or...

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5 Resolutions To Make This New Financial Year Your Best Ever

5 Resolutions To Make This New Financial Year Your Best Ever

Today, let’s look at ways for you to start this financial year really strongly. These past six months have been a massive learning curve, haven’t they? The lessons that we’ve learned have just been surreal! Honestly, some days you’ve got to pinch yourself and think,...

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What Kind Of Normal Will You Return To?

What Kind Of Normal Will You Return To?

Today let’s reflect on your new normal: what you’ll return to as the dust settles on the coronavirus and the other global challenges we’ve all been facing. Lately, we have seen history being made, all of the worlds put the brakes on, and we’re in the very privileged...

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Ready To Scale? The Exact Steps To Make That Happen

Ready To Scale? The Exact Steps To Make That Happen

It is easy to think that the difference between a startup business and a successful, profitable company typically boils down to time and experience. But, certain factors play a big part in how those companies grew to be successful — things like developing the right...

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