Keeping your process management in-house is a priority for businesses intent on lasting, sustainable growth. Lately, I’ve been running into a few businesses looking to outsource their process management. Bringing someone in to do their documentation, and to...
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Your ultimate guide to streamline your business and boost your productivity.
How To Delegate Successfully In Your Business
Delegation will play an important role in easing the pressure you face personally, and in growing your business in a positive and sustainable way. In a recent study it was found that 53 percent of business owners believe that they can grow their business by more than 20 percent if they delegate 10 percent of their workload to someone else. Such potential is yours to exploit!
How To Protect Your Greatest Business Assets
Do everything you can to connect with the humans on the other side of the supplier equation, and it will come back in turn in favors and special treatment that you could really do with right now.
Exactly How Systems Create Business Growth
I hope that’s really helpful, and that it’s inspired you with ideas about how you can really move forward into the next season of growth in your business!
How Leaders Respond In Crisis
A good strong leader will be the solid foundation that their team needs. Working through these three points will help you move towards becoming the leader your business needs you to be.
Lessons To Learn From High Staff Turnover
So, even though a high staff turnover will probably not be the recommended model for most businesses, there are certainly benefits to it, and lessons that we can learn to make our business just so much stronger and robust and set to grow. People are the core of any business, and with the opportunity to gain great new people your business can only get better!
How To Truly Let Go In Your Business
Truly letting go of your business can be tough, but rapidly changing workplace environments have created the need for a more hands-off approach. This is not always easy. If you started your business to share your expert knowledge, chances are you’re passionate...
Signs Your Business Is Ready To Scale
As you take the time to lay the right foundation for your startup, you’ll be able to create a framework that helps you build up your strengths and overcome your weaknesses. By ensuring that your growing business is truly prepared to scale, you’ll enjoy long-term success as you grow your business.
Exactly How To Increase Your Capacity To Grow
So there you have it, four important areas to look at for sustaining and scaling the growth in your business. By getting this right, you will see an improvement across your business, and that growth will keep on going.
When To Get Help From A Process Consultant
I have had a lot of business owners asking me lately about the best time to access the services we offer here. You might be surprised to know that there are times I turn people away because they are just not ready to make the most of the work we would do together....
4 Reasons Why Your Business Must Be Always Onboarding
Today I want to look at four specific reasons why your business must embrace a continuous process of onboarding. Onboarding is often categorised as something you do when you’re employing a new staff member, yet onboarding is more extensive than that. It includes...
How To Get A Holiday If You’re Trapped In Your Business Right Now
Taking time away from your small business can seem impossible at first, but it’s essential for your physical and mental health, which in turn has a direct bearing on the health of your business. With a bit of advance planning and good communication, you’ll find that enjoying a relaxing holiday is easier than you ever imagined.
How To Make Sure Your New Hires Stick With You
Putting in comprehensive onboarding processes will lay the groundwork to expanding your team and growing your business.
What Is Your Business Really Worth?
The better shape your business is in, the more likely you are to sell it quickly for a premium price. Some of the simplest steps you can take are the most effective – build your team, outsource and automate. Take a long, hard look at every aspect of your business and start taking action to maximise its value right away.
How To Bring Your Skeleton Staff To Life
Despite having to cut back, this is an opportunity to build your business. By making sure that everyone remaining is working efficiently and happily towards the same goals. With this in place, you will come out the other side of this pandemic better than ever.
How To Correct The Four Types Of Workplace Error
A checklist is more than a simple efficiency tool, it will actually help bring everyone onto the same page and guarantee that regardless of the differences between people, the performance of all of your team will maintain high standards every single time.
Creating Processes Built For Change
There is nothing that excites me more than seeing businesses that are robust and resilient tackling change head on with confidence. Focus on what really matters to get through this period of change, and your business will be bigger and better than ever.
Hearing Silence From Your Customers? Here’s Why.
Building a good product and marketing it well is the job only half done. Collecting customer feedback is critical to the growth of any business. Providing your customers with the levels of service they expect is important, but the only way to understand what your customers really want is by collecting and analysing their feedback.
Away From Your Staff? How To Keep Them Working Remotely
Just remember, in remote work environments your staff still need support, they still need instruction, and they still need connection. In the end, the rewards for everyone will be worth it.
How To Manage Your Creative Team
s with all of the good things in life, the key is balance. Leadership that manages creative employees well is a leadership that knows where to tweak and alter their expectations, setting clear goals and opening wide open spaces to get there.
Data Insights: What Businesses Need Now To Return To Normal
At the end of the day, you need cash flow, which means you need customers, which means you need to deliver a safe site to trade. So have a look at your operations, and do a bit of housecleaning to make sure that you can enjoy growth and prosperity through this coming season.
How To Gain Traction When Standards Are Slipping At Work
In every business, it is important to establish standards. Employees should be familiar with what the company expects from them. They need to know what they should be doing as well as their assigned roles.
7 Coronavirus Gifts To Take Into The New Financial Year
In these past six months we have seen massive losses that have been absolutely devastating right across the world. We have all had to dedicate ourselves to overcoming the challenges we’ve been facing in every area of our lives. Governments worldwide have...
An Unexpected Way To Provide Robust Structures For Business Growth
The new generation introduces its challenges to the workplace, but it also brings unique assets that should not be ignored. Employ these strategies, not only to build your team, but particularly to empower millennials to take up their role in terms of your business growth.
7 Fundamental Business Tips To Learn From My Conversation With John
The best way to increase that revenue is by learning and learning and learning, and then applying that knowledge to creating a sustainable model for money-making.
The Right Time To Streamline Your Workflow
Streamlining your business removes wasteful or redundant steps to improve efficiency. In business, time is money, so a small business achieves key financial and operational advantages from streamlined operations. You reduce costs, attract more customers through nimble response times, drive higher revenue and compete effectively. When is the best time to streamline your processes? Asthe Chinese proverb says, “The best time to plant a tree was 20 years ago, and the second best time is today.”
5 Resolutions To Make This New Financial Year Your Best Ever
We have learned so much over these last few months, and now, it is time to apply that learning. We can apply it to create more certainty, more efficiency, and more capacity for growth in our business. This coming financial year is the time to make these resolutions and grow your business even better than before.
Time Poor? Simple Strategies To Get A Full Work Day Back Each Week
If you’re getting bogged down with endless tasks or find yourself feeling burnt out before the day even starts, it could be a sign that something is wrong with your current routine. There may be little you can to do make that to-do list go away, but the more efficiently you use every hour you have by developing systems for your business, the more successful you’ll be at managing those hectic days.
What Kind Of Normal Will You Return To?
Today let’s reflect on your new normal: what you’ll return to as the dust settles on the coronavirus and the other global challenges we’ve all been facing. Lately, we have seen history being made, all of the worlds put the brakes on, and we’re...
Ready To Scale? The Exact Steps To Make That Happen
As you continue to plan for the future of your startup, it’s essential to focus on scalability. You are so close to being able to make that big impact in the marketplace and create a significant contribution in the world. Keep your eyes on the prize.
5 Gifts The Internet Was Saving Up Until We Were Ready
The truth is these things have always been there. We haven’t been looking for them, so we haven’t found them. Crisis truly is the mother of innovation, and I’m so grateful that we live in the time of the internet.
What’s Really Happening In The Culture Of Your Company?
Business building can be so demanding it puts your team spirit at risk. When you are focussed on increasing revenue, lowering your expenses, rolling out new products and launching new advertising campaigns it can be hard to find time to attend to the needs of your people.
Did COVID-19 Catch You With Your Business Pants Down?
By having a good look and understanding the weak points that have been exposed, we are taking the first step in changing them. Let’s take these lessons and turn them into some of our greatest strengths in business instead.
Hidden Costs Of Poor Business Management
Every business owner wants to deliver a really happy, wonderful, reliable experience for their staff and customers alike, where you’re solving problems and exceeding expectations You want to earn great word of mouth feedback to go out into the community for referrals and testimonials and it takes great systems to achieve that. When systems are bedded down and clear for everyone, you will be able to nail those goals every single time.
5 Lockdown Lessons That Will Transform Your Business Forever
I think right now you could go off to university and study how to do business and life, or you could just roll up your sleeves and live it. Go out and learn the lessons that you need to learn along the way. Be reflective, be open minded, be connected to each other and continue to learn.
Where To Start With Creating A Happy Productive Workplace
By manifesting how you want your staff to perform in the workplace, you are setting a great example that will ultimately lead to the achievement of your goals as well as leading a happy and productive workforce.
7 Essential Systems To Scale Your Business From Home
This new season has really put the condition of our business under the microscope. Right now we can probably see the strengths and weaknesses of our business better than ever before. Developing systems to scale can be done from absolutely anywhere. Let’s make sure this time of crisis, challenge and possibly panic is not an excuse to to pull back. Now is the time to advance forward with boldness and determination!
You’re On A Good Thing In Your Business? Here’s How To Future Proof That Growth
If you invest time in clarifying your company goals, establish KPIs which contribute directly to these goals, and foster a deep sense of motivation in your team, you have a massive recipe for success! It will definitely set you up for growth that lasts.
6 Lockdown Mistakes Costing Millions In Lost Business Revenue
Only those playing the long game are going to win the long game. It’s true in business and in life.
How To Build An Action Plan For New Business Zest
When leaders are committed to their accountability, they can make a positive impact on their organisation’s culture, leading to alignment and success across the entire organisation.
How To Keep Your Business Mission Alive In Crisis
The goal of your business hasn’t changed despite the pathway having veered a little. Here’s 5 key steps to keep you pursuing your business ambition
How To Keep Your Team On The Boil For Good.
Looking for lasting business growth? Learn the science behind the operational tweaks you need to improve your sales, revenue, output, service, profitability. This is the recipe for business excellence.
How To Truly Embrace Uncertainty
One key thing about this time was that the things I considered certainties were put to the test, and I realised I don’t think you can ever be certain about anything, ever. This is actually a good thing, and you can step up to celebrate just how much benefit there is amidst the throes of uncertainty.
How To Keep Staff Accountable Without Being A Control Freak
When you’re thinking about implementing accountability measures in your company, think about offering a nurturing, rapport building type of culture in your company so the approach you’re taking is a positive one.
5 Essential Principles Of Delegating To Remote Staff
As the business leader, it’s time to step up and lead the way by managing effective remote work environments, able to serve all the people in your business community.
What Kind Of Business Do You Really Have?
Success with business growth is what we all want, but gaining an accurate understanding of the true nature of our business model is one of the foundational building blocks of this pursuit.
5 Things in Business That Will Always Stay The Same
Business success minimises expenses and maximises output. Putting efficiency at the core of your business is about doing more with less.
Eye Spy A Half Dozen Hidden Profit Spots
We are all looking for ways to make more with less. Here are some super easy processes you can set up in your business this week to make more time and money out of your time and money
5 Things You Can Do Now To Land More Certainty To Your Business
Even in these uncertain times, we as leaders can bring certainty. Hold true to your core values, because the sun will shine on your business again, and now time to prepare to make hay.
Making The Most of a Bad Situation
It might not be what you expected, but it is what you’ve got, so get busy and make the most of it! Like the old saying goes, tough times don’t last, but tough people do.
Why Risk Taking Is Important In Business
Taking risks is right at the heart of the spirit of the entrepreneur
Five Business Games That Demolish Your Best Attempts at Delegating
Hopefully, this has been helpful, and if you recognise any of these games being played, now you can avoid them in the future!
Clearing The Most Common Roadblocks to Business delegation
I hope that these five roadblocks have been helpful, and if you see yourself in some of them, then hopefully this might help to clear the way through.
When Not To Delegate In Your Business
Knowing when to, and when not to delegate, is just as important as effective delegation itself. Getting this right will keep your business growing and growing!
Struggling To Delegate? The 7 Essential Ingredients
Delegation can be scary, your business represents you, and it is how you make your mark on the world. Because of this you may want to personally supervise everything and anything within your business, to make sure it is right. But with a bit of investment in time, people, processes and trust, you will make it to the end to reduce the workload on your desk.
How to Develop a Delegation Mindset
Delegation should not be a one off event when you’re putting on a new team member, but an ongoing foundational approach to the growth journey of your business.
How Systems Make Your Business More Human
Processes can actually increase levels of humanity and connection in your business.
How Systems & Processes Make You Money
When you have a business owner that’s running around like a chicken with their head cut off, there is no room for strategic growth, which is the biggest cost of having inefficient systems and processes.
How To Make Your Future Plans Into Reality Now
Setting goals for your business is a great way to break down your work into more manageable pieces.
Are You Sure You’ll Remember What To Do At Work?
Working productively relies on getting all of the information out of people’s memories, stopping them from relying on just what they recall at any given moment and turning that information into valuable workflow systems that maintain efficiency and productivity.
Why You Need To Drop Everything & Organise Your Filing
Keeping your resources in order is one of those business tasks that slides to the back burner—until you desperately need to find something and discover that the lack of system is affecting the operation of your business.
How To Balance Working IN Your Business While Working ON It Too
It can be really difficult to carve out the time and the focus that you need to work on your business to take it from where it is now, to where you would like it to be in the future.
How To Craft A Journey Of Success For Your Staff
Supporting your staff through their professional journey with your company will increase retention and profitability
What The Best Employees Are Looking For
By providing these simple solutions, employers can significantly improve the satisfaction of their employees and encourage their best workers to stick around for the long haul.
The Real Reason Business Owners Don’t Delegate
It’s safe to say that despite their pride in a job well done, their love of variety, or the need to maintain high business standards, the vast majority of business owners want to master the art of delegation.
How Building A Team Brings Out The Best In You
Sometimes, building a team is not easy and is not always smooth sailing. Leading real-life humans with real-life challenges can be difficult. So in those times, let this blog be particularly valuable to remind you of all the great benefits that come out of building a team and relying on them to build a business that’s bigger than yourself.
You Can’t Future Proof Your Business But You Can People Proof It
I always recommend that business owners build systems and processes to help them deal with the “human factor” in their growing company.
What To Do When You’re Seeing Gaps In Your Customer Service
The ability to deliver a consistently excellent customer experience is to craft the service masterpiece, then rehearse it every day in the way you deliver it to your customers.
Getting Over The Perfectionist Hurdle With Your Business Processes
There is no place for perfectionism in business scaling and if you’re growing your business, you’ll know the value of the trial and error approach. You’ll know what it is to jump in and jump out of that plane or build the parachute on the way down.
How To Stand Out From Your Competitors Every Time
In a sea of competitors that all look the same, small business owners have to find a way to stand out, be heard and more importantly, be remembered favourably.
When Business Growth Makes You Feel Like A Prisoner, It’s Time To Outsource
There is a common trap that many small business owners find themselves stuck in: they feel like they need to do everything themselves. Their business is their baby, after all — so who could manage or understand it better? It’s tempting as a small business...
Get Back To Your Business Values
As the leader of your growing company you are ultimately accountable for everything that happens in and through your business. From finances to branding, sales to site management, even to company culture, the buck stops with you. If you are serious about living up to...
When Do You Get Paid?
The obsession that business owners have with sales often confounds me. Don’t get me wrong, I love a profitable sale as much as the next entrepreneur, and there are few things more euphoric than closing a big deal. But I sit on the operations side of the...
Golden Triad Of Scaling
The ability to successfully scale a business is the holy grail of entrepreneurship. Research shows that startups who are willing to redesign the way their core business functions can enjoy massive benefits from scaling even in the early days. Techstart.com tells us...
How To Start Scaling Your Business
Scaling your business through to exponential growth relies on streamlining your daily workplace operations. If you are ready to level up in your business, it’s time to step back to get a clear view of exactly what is happening in the current day-to-day. Your...
Do Your Staff Have You Hostage?
One of the most common things I hear business owners say about improving their processes and procedures is that they fear the resistance they think will come from their team if they make too many changes. It is not changing itself their teams will resist, but the...
The Business Process For Your Business Process
Documenting your core Business Processes has endless benefits, but these are the six headliners: Streamline your workflow by creating procedures that mean you never forget a task, never miss a component of a task, and always minimise the time it takes to switch...
No Pong Case Story
When we came to Kerry Anne about getting help with our systems management, we had a lot of great processes, but they were all inside our heads instead of written down. This made running and growing our team much more labour intensive than it needed to be. We...